Data security

Vevox policy and information

Vevox

Our approach to data security & GDPR

Vevox (an Auga Technologies Ltd Company) works with trusted, high profile institutions and brands and therefore takes threats to the availability, integrity, and confidentiality of our clients' information seriously.

Auga Technologies Ltd is an ISO/IEC 27001:2013 certified provider whose Information Security Management System (ISMS) has received third-party accreditation from the International Standards Organization.

Vevox is fully compliant with the GDPR (General Data Protection Regulation) guidelines that came into force on May 25th 2018.

This page provides access to information and resources explaining our policies and practices in more detail. If you have any questions or requirements please do not hesitate to contact us and we will provide expert help.

Further information

Terms and conditions

Vevox's terms and conditions of service include our policy with regards to third party suppliers and  client data. 

Read more

Technical information and FAQ's

The Vevox knowledge base and help site provides further FAQ's, information and resources. 

Read more

Privacy Policy

Read our fully GDPR compliant privacy policy.
 

Read more

FAQ's

Can I see your privacy policy?
Yes. It’s available on our website here

Can I see a copy of your T&C’s?
Yes. View T&C’s for customers (meeting organisers) here and T&C’s for app users (Participants) here

Is Vevox GDPR compliant?
Yes. Read more on our commitments here

What information can you provide about Vevox’s data security arrangements that I can share with my IT or procurement team?
The ‘Vevox system and security document’ is designed to provide a detailed overview of system and operating security and architecture. Please email hello@vevox.com for a copy.

I need to complete a (very detailed!) security questionnaire as part of our procurement process, can you help?
Yes, we can complete these documents on your behalf, or provide any required details. Contact us

Why does Vevox use a 9 digit ID to access a meeting?
In short… security, simplicity and peace of mind. Read more

 

Can we view your penetration test results?
Vevox is regularly subject to pen tests (authorised cyber-attacks) as part of client purchasing processes. We would be happy to provide you with a redacted version of our most recent test results. To receive this you will need to sign our NDA (non-disclosure agreement), please email hello@vevox.com for a copy.

Where is the Vevox data stored and by who?
Vevox is hosted on the AWS (Amazon Web Services ) infrastructure in the EU-West-1 region (Ireland) Read more

Who owns the collected data/Reponses gathered through Vevox?
All data is owned by the Vevox account owner. Read our privacy policy for more

Is data transmitted from participant apps encrypted?
Yes, all communication between the mobile application and the data centre is secure and encrypted. Read more  
All communication between the Vevox dashboard and data centre is also secure and encrypted. Read more